Terms of Service

Last updated: July 10, 2026

These Terms of Service (the “Terms”) govern your access to and use of the websites and services provided by Ayo (“Ayo,” “we,” “us,” or “our”), including ayohq.com andapp.ayohq.com (together, the “Service”). By using the Service, you agree to these Terms. If you are using the Service on behalf of a law firm or other organization, you represent that you have authority to bind that organization, and “you” refers to it.

1. The Service

Ayo tracks how AI assistants — such as ChatGPT, Gemini, and Google AI Overviews — mention and cite law firms in response to consumer-style legal questions, and presents that information as visibility metrics, reports, and related insights.

The Service is currently offered as an early-access product. Features may change, be added, or be removed as we develop it.

2. Accounts

You must provide accurate information when creating an account and keep it up to date. Sign-in is via links sent to your email address, so you are responsible for maintaining control of that email account and for all activity that occurs under your Ayo account. Notify us promptly at hello@ayohq.com if you suspect unauthorized use.

3. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation;
• Attempt to probe, scan, or breach the security of the Service, or access data or accounts you are not authorized to access;
• Scrape, harvest, or bulk-extract data from the Service by automated means, or resell or redistribute the Service or its data without our written permission;
• Interfere with or disrupt the operation of the Service;
• Misrepresent Ayo data, or present it in a false or misleading way to third parties.

4. Fees and trials

Parts of the Service may be offered free of charge, including free trials. We may introduce or change fees for the Service; if we do, we will give you reasonable advance notice, and continued use of paid features after the change takes effect constitutes acceptance of the new fees. We will never charge you without your agreement to a paid plan.

5. Your data and our content

You retain all rights to the information you submit to the Service. You grant us a limited license to use it as needed to operate and improve the Service, consistent with ourPrivacy Policy.

The Service — including its software, design, metrics, and reports — is owned by Ayo or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription or trial. You may share reports and metrics about your own firm in the ordinary course of business.

6. Important disclaimers about the data

• Not legal advice. Ayo is a marketing-analytics tool. Nothing in the Service constitutes legal advice, and the Service does not create an attorney–client relationship with anyone.
• Metrics are estimates. Visibility scores, mentions, citations, and similar metrics are derived by sampling AI-assistant responses. AI systems are non-deterministic and change frequently, so metrics are estimates of visibility, not guarantees, and may not reflect what any individual user sees.
• No affiliation. Ayo is not affiliated with or endorsed by OpenAI, Google, or any other AI provider we track. Third-party names are used for identification only.
• No outcome guarantees. We do not promise that using the Service will improve your firm’s visibility, rankings, or client acquisition.
• Professional-responsibility compliance. You are responsible for ensuring that your use of the Service and any marketing decisions you make comply with the rules of professional conduct that apply to you.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THE DATA IT PROVIDES WILL BE ACCURATE OR COMPLETE.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AYO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

9. Termination

You may stop using the Service and ask us to close your account at any time by emailinghello@ayohq.com. We may suspend or terminate your access to the Service if you materially breach these Terms, if required by law, or if we discontinue the Service; where practical, we will give you advance notice. Sections that by their nature should survive termination (including Sections 5–8 and 11) survive.

10. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

11. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in New York County, New York, and each party consents to personal jurisdiction and venue there.

12. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Ayo regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

13. Contact

Questions about these Terms: hello@ayohq.com.